Services

Rivertech provides a total package of nautical management. This package contains, amongst other things:

  • Nautical management;
  • Technical management;
  • Personnel management;
  • Administrative management;
  • Shipbuilding;
  • ICT management;
  • Catering management.

We can completely unburden you when it comes to your requirements. Rivertech will, in accordance with you, determine our responsibilities. We also offer you ship building management. Your ship and guests are our commitment.

Nautical management

Our nautical department makes sure that everything on board, ashore, and on the reserved berth, runs smoothly. For example:

  • Berth reservations (contacts with port services);
  • Planning trip schedule;
  • High and low water notifications;
  • Certification;
  • Safety (drill and check);
  • ISM safety standard inland navigation;
  • Ship administration (sailing records and reporting);
  • Custom formalities;
  • Contact with agents in all concerning countries;
  • Gas oil deliveries and gas oil bulk negotiations;
  • Lubricating oil procurement.

Technical management


Our technical department ensures that everything on board continues to work and function. This department is highly experienced to assist people on board with technical issues like:

  • Monitoring general technical maintenance;
  • Repairs (service coverage throughout all of Europe);
  • Warranty claims;
  • Ship inspections and certifications;
  • Yard maintenance;
  • Technical maintenance cloud based, supported by MXSuite;
  • Technical periodic inspection;
  • Technical administration;
  • Periodical revisions of the engines;
  • Offers for renewals and replacements ;
  • Damage reports;
  • First line of contact with insurance companies.

Administrative management

The administrative department makes sure that all purchases and payments are processed in budgets that are agreed upfront with the customer. Once a month, the customer is given an overview of:

  • Budgets;
  • Consolidated overviews;
  • Calculations and controlling;
  • Forecasts

Ship construction


We also provide ship construction from A to Z. We are up to date in all innovations of ship building and are able to provide our customers with excellent advice. From the very first idea to a turn key delivery we will be by your side:

 

  • Design and construction outlines;
  • Building contract guidance;
  • Special offers on shipyards;
  • Certification/class;
  • Construction supervision (inspection of the yard and weekly reports);
  • Purchasing of technical and nautical parts;
  • General advice (both nautical and technical).

Staff management


Rivertech is responsible for the complete management of the crew on board. We have a large workforce, enabling us to help our customers quickly and efficiently and provide suitable staff members.

When selecting candidates, we look closely at motivation, stress resistance, language skills and social skills. Upon request, we will set out a specific recruitment process to find the right person.

Rivertech’s personnel can be recognised by a number of things. First of all, the steering wheel is always in the hands of a skilled captain – the most important person on deck – and the entire crew is in uniform.

The Rivertech crew prefers to be on the same ship, with the same crew, when possible. This encourages bonding with the crew and the ship. We strive to bond with our staff; to us, it would be ideal if our sailors all become captains in the end.

  • Recruitment;
  • Administration (contracts);
  • Training (language courses – security and emergency response training);
  • Uniforms.

ICT management


In our ICT, selection consists of experts in the field of ship automation. Thanks to our collaboration with Batavier Software Support (BSS) we are able to provide you with the delivery and maintenance of (especially developed for) hard and software: the so-called Enterprise Information Systems (ESS)). The combined power of our specific river navigation and ICT-knowledge ensures that we can follow a ship for 24 hours a day. With the Early Warning System, we are able to be aware of a problem on board before the staff knows. Thanks to this system, we provide internet and infotainment to guests on board. This product, developed by BSS is flexible and is easily personalised to fit the client’s needs and wishes.

Catering management


In collaboration with a specialised catering company called “Sea Chefs” from Hamburg, Rivertech ensures delicious food and beverages on the river cruise ships.